Shipping policy
Shipping areas and costs
We ship worldwide, unless otherwise stated in the product description. The shipping costs are calculated at checkout based on your address, though many items are eligible for a cheap flat rate.
To keep prices low some of our suppliers may need to ship without tracking. Suppliers may change the shipping method according to specific needs or at the customer's request. Check the FAQs if you have any doubts, or contact us for a different shipping method before placing the order.
Any additional customs clearance costs are not included, although we always try to find products and businesses located in places that allow you not to pay customs.
Because of the duties imposed by the USA against China, there may be additional costs for US residents on some products, contact us if you have further doubts on which of our products ship from China.
The product price does not include taxes, which will be paid to your State through your individual tax return simply by presenting your payment invoice. Ask your accountant for specific advice.
For items delivered from outside the European Union to any European country, you may be subject to additional charges for VAT and, when applicable, customs duties in your country. If we are obliged by law to collect VAT or any other taxes, you will see the taxes inclusive price at checkout. For more information about these costs, please contact the tax and customs authorities in your country.
Both shipping and customs costs for your country are calculated also based on weight and Harmonized System codes.
As a dropshipping company, we have no control over the physical parcel, and we need to rely on the information given by our suppliers.
Shipping times and tracking
Earth Thanks uses dropshipping to deliver you selected goods that share our vision. This means we do not control shipping directly, but as you place your order we pay the wholesale store that will ship to you on his own time, so please allow 2-5 working days for the shipping to be confirmed: we will email you as soon as it happens.
Please allow additional 35-55 business days for the goods to reach your house with the standard shipping, but read forth 👇 for better estimate arrival times for your country.
If you need a faster service at a reasonable price, please contact us for quotation before placing the order.
To keep prices low some of our suppliers may need to ship without tracking. Suppliers may change the shipping method according to specific needs or at the customer's request. Check the FAQs if you have any doubts or contact us for a different shipping method before placing the order.
Shipping times do not include customs processing times. The customs may choose to detain the package for as long as required for the inspections.
Unfortunately, tracking is not updated for the local Postal Service, and we have no control over it, as the tracking code changes on transit and destination country arrival.
If you already have a tracking number, and you wish to know where your package is, go to this page and paste it in the search field.
If your package is late, please wait some more days, it might be around the corner. If you still haven't received after that, contact us.
Lost items
If you waited long enough and you are sure your item was lost, we grant you refund or re-dispatching, check our policy.
Changing or deleting orders
Unfortunately, orders cannot be changed or cancelled once they have been shipped. If you have such need, please write us immediately after your purchase.
If you wish to return your package or get a refund, please read our policy.
Estimated arrival times in working days
These estimated arrival times are based on the preferred shipping methods of our suppliers. Suppliers may change their shipping method according to specific needs or at the customer's request.
DESTINATION |
AVERAGE |
LONGEST |
SHORTEST |
---|---|---|---|
Afghanistan | 50 | 50 | 15 |
Albania | 12 | 55 |
8 |
Argentina | 28 | 48 | 19 |
Armenia | 58 | 90 | 22 |
Australia | 18 |
55 | 8 |
Austria | 23 |
55 | 8 |
Azerbaijan | 13 | 55 |
7 |
Bahrain | 25 | 35 |
19 |
Bangladesh | 15 | 35 |
8 |
Belarus | 15 | 45 |
10 |
Belgium | 25 |
44 | 5 |
Bolivia | 46 | 49 | 40 |
Bosnia and Herzegovina | 47 | 91 | 12 |
Botswana | 33 | 47 | 18 |
Brazil | 42 |
60 |
7 |
Bulgaria | 37 | 90 | 6 |
Cambodia | 14 | 35 |
10 |
Canada | 21 |
60 | 10 |
Chile | 26 | 56 | 12 |
Colombia | 23 | 36 | 11 |
Costa Rica | 24 | 54 | 15 |
Croatia | 16 |
40 | 7 |
Cyprus | 27 | 59 | 12 |
Czech Republic | 16 | 68 | 7 |
Denmark | 18 | 45 |
4 |
Ecuador | 28 | 45 |
23 |
Egypt | 25 | 55 |
23 |
El Salvador | 45 | 63 | 29 |
Estonia | 24 | 55 |
17 |
Faroe Islands | 18 | 60 |
9 |
Fiji | 43 | 56 | 31 |
Finland | 22 |
36 | 6 |
France | 17 | 50 |
7 |
French Guiana | 34 | 55 |
34 |
Georgia | 25 | 62 | 14 |
Germany | 20 |
55 |
12 |
Ghana | 30 | 56 | 8 |
Greece | 35 | 55 | 16 |
Hong Kong | 15 | 35 | 8 |
Hungary | 28 | 55 |
8 |
Iceland | 14 | 55 |
10 |
India | 21 | 55 | 11 |
Indonesia | 15 | 55 |
12 |
Iran | 18 | 60 |
15 |
Ireland | 32 |
60 |
11 |
Israel | 31 |
55 |
13 |
Italy | 31 |
65 |
11 |
Jamaica | 20 | 55 |
14 |
Japan | 23 |
55 |
4 |
Jordan | 18 | 55 |
7 |
Kazakhstan | 39 | 55 | 25 |
Kuwait | 21 | 55 |
13 |
Laos | 11 | 60 |
11 |
Latvia | 22 | 60 |
9 |
Lebanon | 27 | 42 | 18 |
Lithuania | 25 | 43 | 12 |
Luxembourg | 24 | 55 |
10 |
Macedonia | 20 | 60 |
13 |
Malaysia | 20 |
30 | 12 |
Maldives | 15 | 60 |
14 |
Malta | 18 | 60 |
8 |
Mauritius | 13 | 60 |
9 |
Mexico | 20 | 60 |
12 |
Moldova | 16 | 60 |
6 |
Mongolia | 11 |
55 |
6 |
Montenegro | 11 | 55 |
8 |
Morocco | 22 | 55 |
15 |
Myanmar | 10 | 60 |
10 |
Nepal | 13 | 60 |
13 |
Netherlands | 14 | 60 | 7 |
New Zealand | 15 | 60 |
9 |
Nicaragua | 31 | 55 |
31 |
Nigeria | 15 | 60 |
7 |
Norway | 30 | 45 |
7 |
Oman | 20 | 60 |
14 |
Pakistan | 25 | 60 |
12 |
Panama | 31 | 55 |
19 |
Paraguay | 60 | 72 | 47 |
Peru | 51 | 68 | 9 |
Philippines | 14 | 60 |
9 |
Poland | 29 |
60 |
6 |
Portugal | 33 |
60 |
10 |
Qatar | 20 | 55 |
20 |
Romania | 18 | 63 | 10 |
Russia | 30 |
45 |
7 |
Saudi Arabia | 27 | 51 | 17 |
Serbia | 13 | 60 |
10 |
Singapore | 27 | 45 |
5 |
Slovakia | 10 | 55 |
8 |
Slovenia | 19 | 55 |
6 |
South Africa | 55 | 88 | 9 |
South Korea | 18 | 45 |
8 |
Spain | 18 | 55 |
9 |
Sri Lanka | 16 | 55 |
7 |
Sweden | 16 | 55 |
7 |
Switzerland | 15 | 55 |
8 |
Tanzania | 13 | 60 | 12 |
Thailand | 8 | 35 | 5 |
Turkey | 18 | 55 |
11 |
Uganda | 14 | 60 |
14 |
Ukraine | 16 | 60 |
8 |
United Arab Emirates | 16 | 45 |
11 |
United Kingdom | 13 | 60 | 6 |
United States | 20 | 65 | 8 |
Uruguay | 20 | 45 |
13 |
Uzbekistan | 29 | 45 |
23 |
Venezuela | 20 | 45 |
16 |
Vietnam | 17 | 35 |
10 |
Zambia | 18 | 60 | 6 |
Zimbabwe | 16 | 60 |
10 |