Shipping policy

Shipping areas and costs

We ship worldwide, unless otherwise stated in the product description. The shipping costs are calculated at checkout based on your address, though many items are eligible for a cheap flat rate.

To keep prices low some of our suppliers may need to ship without tracking. Suppliers may change the shipping method according to specific needs or at the customer's request. Check the FAQs if you have any doubts, or contact us for a different shipping method before placing the order.

Any additional customs clearance costs are not included, although we always try to find products and businesses located in places that allow you not to pay customs.

Because of the duties imposed by the USA against China, there may be additional costs for US residents on some products, contact us if you have further doubts on which of our products ship from China.

The product price does not include taxes, which will be paid to your State through your individual tax return simply by presenting your payment invoice. Ask your accountant for specific advice.

For items delivered from outside the European Union to any European country, you may be subject to additional charges for VAT and, when applicable, customs duties in your country. If we are obliged by law to collect VAT or any other taxes, you will see the taxes inclusive price at checkout. For more information about these costs, please contact the tax and customs authorities in your country.

Both shipping and customs costs for your country are calculated also based on weight and Harmonized System codes.

As a dropshipping company, we have no control over the physical parcel, and we need to rely on the information given by our suppliers.

Shipping times and tracking

Earth Thanks uses dropshipping to deliver you selected goods that share our vision. This means we do not control shipping directly, but as you place your order we pay the wholesale store that will ship to you on his own time, so please allow 2-5 working days for the shipping to be confirmed: we will email you as soon as it happens.

Please allow additional 35-55 business days for the goods to reach your house with the standard shipping, but read forth 👇 for better estimate arrival times for your country.

If you need a faster service at a reasonable price, please contact us for quotation before placing the order.

To keep prices low some of our suppliers may need to ship without tracking. Suppliers may change the shipping method according to specific needs or at the customer's request. Check the FAQs if you have any doubts or contact us for a different shipping method before placing the order.

Shipping times do not include customs processing times. The customs may choose to detain the package for as long as required for the inspections.

Unfortunately, tracking is not updated for the local Postal Service, and we have no control over it, as the tracking code changes on transit and destination country arrival.

If you already have a tracking number, and you wish to know where your package is, go to this page and paste it in the search field.

If your package is late, please wait some more days, it might be around the corner. If you still haven't received after that, contact us.

Lost items

If you waited long enough and you are sure your item was lost, we grant you refund or re-dispatching, check our policy.

Changing or deleting orders

Unfortunately, orders cannot be changed or cancelled once they have been shipped. If you have such need, please write us immediately after your purchase.

If you wish to return your package or get a refund, please read our policy.

Other FAQs 👉

Estimated arrival times in working days

These estimated arrival times are based on the preferred shipping methods of our suppliers. Suppliers may change their shipping method according to specific needs or at the customer's request.

DESTINATION

AVERAGE

LONGEST

SHORTEST

Afghanistan 50 50 15
Albania 12 55
8
Argentina 28 48 19
Armenia 58 90 22
Australia 18
55 8
Austria 23
55 8
Azerbaijan 13 55
7
Bahrain 25 35
19
Bangladesh 15 35
8
Belarus 15 45
10
Belgium 25
44 5
Bolivia 46 49 40
Bosnia and Herzegovina 47 91 12
Botswana 33 47 18
Brazil 42
60
7
Bulgaria 37 90 6
Cambodia 14 35
10
Canada 21
60 10
Chile 26 56 12
Colombia 23 36 11
Costa Rica 24 54 15
Croatia 16
40 7
Cyprus 27 59 12
Czech Republic 16 68 7
Denmark 18 45
4
Ecuador 28 45
23
Egypt 25 55
23
El Salvador 45 63 29
Estonia 24 55
17
Faroe Islands 18 60
9
Fiji 43 56 31
Finland 22
36 6
France 17 50
7
French Guiana 34 55
34
Georgia 25 62 14
Germany 20
55
12
Ghana 30 56 8
Greece 35 55 16
Hong Kong 15 35 8
Hungary 28 55
8
Iceland 14 55
10
India 21 55 11
Indonesia 15 55
12
Iran 18 60
15
Ireland 32
60
11
Israel 31
55
13
Italy 31
65
11
Jamaica 20 55
14
Japan 23
55
4
Jordan 18 55
7
Kazakhstan 39 55 25
Kuwait 21 55
13
Laos 11 60
11
Latvia 22 60
9
Lebanon 27 42 18
Lithuania 25 43 12
Luxembourg 24 55
10
Macedonia 20 60
13
Malaysia 20
30 12
Maldives 15 60
14
Malta 18 60
8
Mauritius 13 60
9
Mexico 20 60
12
Moldova 16 60
6
Mongolia 11
55
6
Montenegro 11 55
8
Morocco 22 55
15
Myanmar 10 60
10
Nepal 13 60
13
Netherlands 14 60 7
New Zealand 15 60
9
Nicaragua 31 55
31
Nigeria 15 60
7
Norway 30 45
7
Oman 20 60
14
Pakistan 25 60
12
Panama 31 55
19
Paraguay 60 72 47
Peru 51 68 9
Philippines 14 60
9
Poland 29
60
6
Portugal 33
60
10
Qatar 20 55
20
Romania 18 63 10
Russia 30
45
7
Saudi Arabia 27 51 17
Serbia 13 60
10
Singapore 27 45
5
Slovakia 10 55
8
Slovenia 19 55
6
South Africa 55 88 9
South Korea 18 45
8
Spain 18 55
9
Sri Lanka 16 55
7
Sweden 16 55
7
Switzerland 15 55
8
Tanzania 13 60 12
Thailand 8 35 5
Turkey 18 55
11
Uganda 14 60
14
Ukraine 16 60
8
United Arab Emirates 16 45
11
United Kingdom 13 60 6
United States 20 65 8
Uruguay 20 45
13
Uzbekistan 29 45
23
Venezuela 20 45
16
Vietnam 17 35
10
Zambia 18 60 6
Zimbabwe 16 60
10